RPA Case

Logistics & Supply Chain

The logistics sector is constantly under pressure to deliver faster, more accurately and invariably at less cost. Robotiproc’s RPA solutions allow logistical providers to automate back office processes, shipment tracking and document handling, freeing teams to focus on service and scaling.

1. Invoice and Bill of Lading Processing

🔴 Problem: Manual entry and validation of shipment invoices and bills of lading at each step of the shipping process delays payments and adds unnecessary workload.

🔷 RPA Solution: Bots will extract data from incoming documents, validate them against the logistics records and post the relevant documentation to ERP systems.

📈  Impact: 70 – 90% time saved for completing the transaction; reduced invoice turn around time and number of billing errors.

2. Shipment Tracking and Status Updates

🔴 Problem: Customer service teams spend too many hours tracking a shipment and responding to customer inquiries.

🔷 RPA Solution: Bots monitor Carrier websites, take shipment status updates, and push them automatically to CRM systems or notify customers.

📈 Impact: Improved visibility by providing updates in real time; reduced number of inquiries and waiting time for customers.

3. Inventory Reconciliation

🔴 Problem: Disruptions to planning caused by discrepancies between ERP inventory database and actual physical counts at the warehouse.

🔷 RPA Solution: Bots cross-checks both databases and reports inconsistencies to warehouse staff for review to ensure the most up-to-date ERP database.

📈 Impact: Reduced stock outs and overages by ensuring the most accurate inventory status.

4. Order Entry and Fulfillment

🔴 Problem: High volumes of manual order entry cause bottlenecks and increase error rates.

🔷 RPA Solution: Bots read order details from emails, portals, or files, and enter those details into the fulfillment system.

📈 Impact: Improved speed of order processing and reduced human error.

5. Compliance and Customs Documentation

🔴 Problem: Creating and submitting customs or regulatory documents requires repetitive data entry.

🔷 RPA Solution: Bots generate the forms and submit them through the customs platform, validating codes and storing confirmation receipts..

📈 Impact: Improved compliance, less delays, and improved documentation workflows.